Privacy policy

Who are we?

The address of our website is: https://domaine-airial.fr.

This site is the property of L ‘EARL Domaine de L’Airial . The head office of this company is currently located at Domaine de l’Airial – “Au Bourda” 32330 Lagraulet du gers.

Use of personal data collected:

Contact Forms and Cookies

Tracking and cookie data

We use cookies and other similar tracking technologies to track activities in our Service, and we retain certain information.

Cookies are low-volume files of data that may have a single anonymous identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies such as pixels, tags and scripts are also used to collect and track information and to improve and analyze our Service.

You can ask your browser to refuse all cookies or notify you when a cookie is sent. However, if you do not accept cookies, you may not be able to use certain elements of our Service.

Examples of cookies we use:

  • Session Cookies. We use Session Cookies to run our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and settings.
  • Security Cookies. We use Security Cookies for security reasons.

If you place an order on our website, you will be offered to register your name, email address and website in cookies. This is only for your comfort so you don’t have to enter this information if you file another comment later. These cookies expire after one year.

If you go to the login page, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal data and will be deleted automatically when your browser closes.

When you log in, we will set up a number of cookies to record your login information and screen preferences. The life of a login cookie is two days, the life of a screen option cookie is one year. If you check “Remember Me,” your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.

By changing or publishing a post, an additional cookie will be saved in your browser. This cookie does not include any personal data. It simply shows the ID of the publication you just edited. It expires after a day.

We collect information when validating orders on our shop.

What we collect and store

During your visit to the site, we follow:

Products you’ve seen: We use them to, for example, display products you’ve recently seen
Location, IP address and browser type: we use them to estimate taxes and delivery charges
Delivery address: We will ask you to enter it to estimate the delivery costs before you place an order, and to send you the order!

We use cookies to track the contents of the basket while you browse our site.

Note: You can detail your cookie policy, and link to this section from here.

When you buy from our website, we will ask you to provide information including your name, billing address, delivery address, email address, phone number, payment data/credit card and possibly account data such as the iD and password. This information will be used to:

Send information about your account and order
Responding to requests, including refunds and complaints
Payment processing and fraud prevention
Set up your account for our shop
Comply with any legal obligation, such as the calculation of taxes
Improve our shop’s offerings
Send you marketing messages, if you choose to receive them

If you create an account, we store your name, address, email, and phone number, which will be used to pre-fill order validation for future orders.

We generally store your information for as long as we need it for the use for which we collect and use it, and we are not legally obliged to agree to keep it. For example, we store order information for XXX years for taxes and accounting. This includes your name, email address and billing and delivery addresses.

We also store comments or reviews, if you choose to send comments.

Who on our team has access to the data

Our team members have access to the information you provide. For example, shop administrators and managers have access to:

Order information such as what was purchased, when and where it should be sent, and
Customer information such as your name, email address and billing and delivery information.

Our team has access to this information to process orders, issue refunds, and assist you.

What we share with others

Payments

We accept payments through PayPal. When processing payments, certain data will be forwarded to PayPal, including mandatory payment information, such as the total amount or billing information.

Please read PayPal’s privacy policy for more details.

Using and transmitting your personal data

How long it’s been to store your data

If you leave a comment, the comment and its metadata are kept indefinitely. This automatically recognizes and approves the following comments instead of leaving them in the moderation queue.

For users who register on our site (if possible), we also store the personal data listed in their profile. All users can see, edit or delete their personal information at any time (except for their username). Site managers can also see and edit this information.

The rights you have on your data

If you have an account or have left comments on the site, you can request to receive a file containing all the personal data we have about you, including the data you have provided to us. You can also request the removal of your personal data. This does not take into account data stored for administrative, legal or security purposes.

Data communication

Disclosure of data to law enforcement

In certain circumstances, L ‘EARL Domaine de L’Airial may be required to disclose your Personal Data if required by law or in response to valid requests from public authorities (eg a court or a government agency). .

Legal requirements

EARL Domaine de L’ Airial may communicate your Personal Data if it considers in good faith that this is necessary for:

  • Fulfilling a legal obligation
  • To protect and defend the rights or property of L ‘EARL Domaine de L’Airial
  • Preventing or investigating possible wrongdoing in the context of the Service
  • Ensuring the personal safety of Service users or the public
  • Protecting yourself from civil liability

Data security

The security of your data is important to us. However, keep in mind that no method of data transmission over the Internet or method of electronic storage is safe at 100 . While we strive to use commercially acceptable methods to protect your Personal Data, we cannot guarantee them absolute security.

Data protection rights granted to you by the General Data Protection Regulations (GDPR)

If you are from the European Economic Area (EEA), you have certain data protection rights. The EARL Domaine de L’Airial intends to take reasonable measures to allow you to correct, modify or delete your Personal Data or to limit its use.

If you would like to know what Personal Character Data we hold about you and want it removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete information we hold about you. When this option is available, you can view or update your Personal Character Data or request that it be deleted in the settings section of your account. If you can’t do these actions yourself, please contact us for help.
  • Right to rectify. You have the right to have your data corrected if it is inaccurate or incomplete.
  • Right of opposition. You have the right to object to us treating your Personal Data.
  • Right of limitation You have the right to ask us to limit the processing of your personal data.
  • The right to data portability. You have the right to receive a copy of the information we hold about you in a commonly used, structured and machine-readable format.
  • Right to withdraw consent. You also have the right to withdraw your consent at any time if L ‘EARL Domaine de L’Airial relied on your consent to process your personal data.

Please note that we may ask you to prove your identity before responding to requests of this nature.

You have the right to file a complaint with a data protection authority about our collection and use of your Personal Data. For more information, please contact the data protection authority closest to you in the European Economic Area (EEA).